The Scanning Code of Practice (SCOP) is a voluntary policy in Canada designed to protect consumers from incorrect pricing at checkout. If a scanned price at the register is higher than the price displayed on the shelf, customers may be eligible for a discount or free product. This policy is widely adopted by major retailers and helps ensure pricing accuracy while benefiting shoppers. I’ve gotten many freebies this way myself. You just need to pay attention and be assertive if they ring the price in wrong. 🙂
How the Scanning Code of Practice Works
The SCOP applies to participating stores and follows these key rules:
- If an item scans at a higher price than the shelf or advertised price, the customer is entitled to receive the item for free, up to a value of $10.
- If the item costs more than $10, the store must correct the price and apply a $10 discount.
- The policy only applies to individually priced items, not multiple-unit purchases or items without a clearly displayed price.
- Certain products, like pharmaceuticals and alcohol, may be exempt.
Which Stores Follow the Scanning Code of Practice?
Many large retailers in Canada follow the SCOP, including:
- Walmart
- Loblaws (Real Canadian Superstore, No Frills, Shoppers Drug Mart)
- Sobeys (Safeway, FreshCo)
- Costco
- Canadian Tire
- Home Depot
While the SCOP is voluntary, most major chains participate to maintain customer trust and pricing integrity. If a store follows SCOP, you should see a SCOP sticker near the checkout or customer service desk.
How to Claim a SCOP Discount
If you notice a pricing error at checkout, follow these steps:
- Politely point it out to the cashier.
- Mention the Scanning Code of Practice and ask for the applicable discount.
- If the cashier is unaware, request a manager or visit the customer service desk.
- If the store refuses to honor SCOP, you can report them to the Retail Council of Canada.
Why SCOP Matters for Consumers
- Saves Money – If you frequently shop at participating stores, SCOP can lead to significant savings.
- Encourages Pricing Accuracy – Stores are more careful with shelf pricing to avoid losses.
- Gives Shoppers Confidence – Knowing you’re protected against overcharging makes shopping more transparent.
Final Thoughts
The Scanning Code of Practice is an essential consumer protection tool that ensures you never pay more than the displayed price. By understanding how it works and knowing your rights, you can take advantage of potential savings while holding retailers accountable. Next time you’re at the checkout, keep an eye on scanned prices—you might just get an item for free!
